Stay connected with ValeenOnline
Experience next-generation internet with our ultra-fast, reliable FTTX service.
Scroll to explore ↓
Why ValeenOnline
Ultra-Fast Speeds
Symmetrical upload and download speeds up to 10 Gbps — no throttling, ever.
99.9% Uptime
Enterprise-grade infrastructure with redundant fiber routes and 24/7 monitoring.
Pure Fiber to X
FTTX technology delivers fiber directly to your home, office, or building.
Dedicated Support
Real humans, not bots. Our local team is available around the clock for you.
Why ValeenOnline
Built different.
Engineered for real life.
We don't resell anyone's network. Every cable, every switch, every fiber strand is ours — designed for maximum reliability.
Symmetrical Speeds
Upload as fast as you download — up to 10 Gbps both ways. Video calls, backups, and large transfers are instant.
99.9% Uptime SLA
Enterprise-grade redundancy with multiple fiber routes. Proactive monitoring ensures issues are resolved before you notice.
Pure Fiber to X
Fiber runs directly to your home, office, or building. No coaxial last-mile. Pure glass from our network to your router.
Human Support 24/7
Real local engineers — not offshore scripts. Call, chat, or visit us. Average response time under 2 minutes.
Static IP Addresses
Every plan includes at least one static IP. Host servers, access cameras, or run a VPN from your connection.
No Throttling, Ever
Your speed is your speed — all day, every day. We don't throttle during peak hours or after data milestones.
Transparent Pricing
Pick your speed.
No surprises.
All plans include unlimited data, pure fiber connection, and our local support team.
Starter
symmetrical fiber
- 100 Mbps symmetrical
- No data caps
- 1 static IP address
- 99.9% uptime SLA
- Email support
Pro
symmetrical fiber
- 1 Gbps symmetrical
- No data caps
- 2 static IP addresses
- 99.9% uptime SLA
- Priority 24/7 support
- Free installation
Ultra
symmetrical fiber
- 10 Gbps symmetrical
- No data caps
- 5 static IP addresses
- 99.99% uptime SLA
- Dedicated account manager
- Free installation
- Custom SLA available
All plans include free router. No contracts. Cancel anytime.
Our Story
Local roots.
Fiber ambitions.
ValeenOnline was founded with a single belief: that reliable, fast internet is not a luxury — it's infrastructure. We started by connecting a single neighborhood and haven't stopped since.
Unlike resellers who depend on someone else's cables, we own our entire network. Every fiber strand, every switch, every data center node is ours — built to last, maintained by our own engineers.
Our mission is to bring symmetrical gigabit fiber to every home and business in the region — with honest pricing and support that actually picks up.
10+
Years of service
50K+
Connected homes
99.9%
Uptime delivered
24/7
Local support
The people behind the fiber
A small, dedicated team that takes the internet seriously.
Ahmad Al-Rashid
CEO & Co-founder
Lina Mahmoud
Head of Infrastructure
Omar Khalil
Head of Support
Want to join the team?
We're always looking for engineers and support heroes who care about doing things right.
View open rolesGet In Touch
We actually pick up.
Have a question, issue, or just want to know if fiber is available at your address? Reach out — our team is local and fast.
Phone
+963 000 000 0000
Mon–Sun, 8am–10pm
support@valeenonline.com
Response within 1 hour
Live Chat
Chat with our team
Available 24/7
Send us a message
For coverage checks, enterprise inquiries, or billing questions — drop us a note and we'll get back to you within the hour.
Coverage check
Is fiber available at my address?
New connection
Set up service for my home or office
Technical support
Something isn't working right
Billing
Questions about my invoice